Refund policy

Last updated: August 30, 2026

We want you to feel confident shopping with EvadiaGrace. This policy explains how to request a return and who is responsible for return shipping.

30-Day Satisfaction Return Window

You may request a return within 30 days after the carrier records your order as delivered if you are not satisfied with your purchase. Opening or trying the product does not by itself prevent you from submitting a return request.

To start a return, email sidaktrading@evadiagrace.us with your order number and the reason for your request.

Please do not mail anything before we approve the request and send return instructions. The approved return address will be provided by email. Items sent without prior authorization may not be accepted.

Return Eligibility

Return requests are reviewed based on the 30-day window, proof of purchase, and the order details you provide. Opening, trying on, or wearing a press-on nail product does not by itself make a return request ineligible.

Please keep any remaining product, included components, and packaging until we respond to your request. We may ask for photos or other details so we can review the request and provide the correct instructions.

Please inspect your order when it arrives and contact us promptly if an item is damaged, defective, missing, or incorrect. Include your order number and clear photos of the item and packaging when possible. If we confirm the issue, we will offer an appropriate replacement or refund and cover any required return shipping.

Sale and discounted items may be returned if they otherwise meet this policy. Only items clearly marked "Final Sale" or "Clearance — Final Sale" on the product page or at checkout before purchase are excluded from satisfaction returns. Defective, damaged, or incorrect final-sale items remain eligible for a remedy as required by law.

Other Non-Returnable Items

Gift cards and personalized or custom-made products cannot be returned unless they are defective or the law requires otherwise. Items intentionally damaged or materially altered after delivery are not covered by this policy.

Return Shipping

If the return is due to a confirmed defect, damage, missing item, or our shipping error, EvadiaGrace will cover the required return shipping.

For a satisfaction, style, size, fit, or customer ordering-error return, the customer is responsible for return shipping. We recommend using a trackable service because we cannot issue a refund for a return we do not receive. Original paid shipping charges are not refundable unless the return resulted from our error or the law requires otherwise. If the original order qualified for free standard shipping, we will not retroactively deduct that original standard-shipping charge from the merchandise refund.

Exchanges

To receive a different size or style, request a return for the item and place a new order after the return is approved. This is usually the quickest way to secure the replacement item. Any price difference applies to the new order.

Refunds

We will notify you after we receive and inspect the return. If approved, the eligible merchandise amount and applicable tax will be refunded to the original payment method within 10 business days. Banks and card issuers may take additional time to post the credit. If more than 15 business days have passed since we approved your refund, email sidaktrading@evadiagrace.us.

Order Changes and Cancellations

Contact us as soon as possible if you need to change or cancel an order. We will try to help, but we cannot guarantee a change or cancellation once processing has begun or the order has shipped. If an order has shipped, the return rules above apply.

International Consumer Rights

If you live outside the United States, mandatory consumer rights in your country may also apply and are not limited by this policy. Where a statutory cooling-off right applies, contact us within the legally required period.